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Corporate office
Tour-Mate Systems Canada Ltd.
137 St. Regis Crescent South
Toronto, Ontario M3J 1Y6
Tel : (416) 636-5654
Toll Free : (800) 216-0029
Fax : (416) 636-9541
Email : info@tourmate.com
 
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Handheld  Devices sc 550

Designed by Tour-Mate’s R&D team the SC550 represents Tour-Mate’s fifth generation system. It incorporates hardware and software improvements garnered from years of installation, service and usage data associated with Tour-Mate’s earlier models.

Our design philosophy focuses on:

  • ease of use
  • reliability
  • simplicity of service
  • platform flexibility and longevity

The SC550 Listening Wand is designed to be easy to use for all age groups.  Made from rugged ABS (automotive grade) plastic, the Wand can stand up to the harsh treatment delivered by your most rambunctious visitors. Careful  consideration was given to individuals with disabilities or whose fine motor skills may be less than ideal. The keypad is laid out telephone style.  All numbered buttons are large, well spaced and square except for the number 5 which is round. This makes it easy for the visually impaired to orient themselves to the keypad.

The Wand incorporates a language/tour selection button providing an attraction with the ability to offer up to 10 languages/tours on a single device.  A 3-digit readout permits 999 possible messages per language/tour. Each message is able to incorporate up to three additional layers of information allowing visitors to customize their own tours.

The Listening Wand uses a top quality Mylar composite speaker, compatible with most hearing aids. The Wand is powered by a re-chargeable battery pack and will deliver up to 15 hours of continuous play. When not in use the Wand reverts to stand-by mode, allowing the battery to last in excess of 3 days .

For smaller institutions Tour-Mate has developed a Mini-Programmer/Charger unit capable of charging and programming up to 10 Listening Wands at one time. The unit requires no installation and is small enough to fit on a desk, and plug into a standard electrical outlet.

 
 
   

Brochure

Audio Samples
SC 550:Handheld Device
 
"The hardware has been easy to maintain, practically "visitor proof", and, if a problem does arise, Tour-Mate staff are quick to respond and fix the situation" Longwood Gardens
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